carol Gordon

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3515 West Highway 74, Monroe, NC, 28110, US

Phone: (704) 282-0646


At The Book Lady — located at 3515 W Highway 74 — there is always something going on inside the building. Whether it’s shelving books, pricing, or cleaning, Carol Gordon has done well in keeping her employees and volunteers glued as a Book Family.

The Book Lady has four full-time employees and seven volunteers, according to store manager Aimee Kenney. The Book Family contributes to helping customers find books they desire to read or buy, including Gordon.

Kenney was one of the first people Gordon hired to help her with the store. For 22 years, they developed a keen friendship to where Kenney calls Gordon “a second mom” and a “big sister”.

Some of the people Kenney brought to Gordon recently were Vanessa Roeslar, Emmy McGlinchey, and Kathy Gagliano.

Volunteer Jack Driggers has been a part of The Book Lady for five years but has known Gordon as a former customer. She made him feel welcome the first time he walked into the store.

Driggers, also known as “the Jack of All Trades,” helps with cleaning books and running errands for The Book Lady from time to time. He enjoys volunteering at the store because it makes him forget about the outside world.

“Carol is very knowledgeable about books and teaches all of us, but she is also very kind with the customers,” Roeslar said. “Who wouldn’t want to work for her… She tries to do what’s right for people, she helps me find books I want to read and helps me find books for the other customers. It makes me a better employee all the time.”

The Book Family at the Book Lady also includes customers who are first-timers and long-timers.

Regardless if they are reading or laughing together, Kenney is grateful to be a part of the Book Family.

“We’re a team here,” Kenney said. “Carol is The Book Lady, but we are a team. We all help each other be better people, do a better job, but at the same time, we laugh and play. We’re in here joking as we’re going through books. We’re telling stories, talking about news, talking about family. … This is a business, but this is a family.”

The information is from a recent article from the Enquirer Journal


Today was my first trip to The Book Lady and I will definitely be back! Vanessa was very big help when I called and when I came into the shop. Large print, teen fiction, audio books and so much more. 10/10 would recommend!

— Sophia Pallone

The Book Lady has been a part of my life well over 25 years and I love it!! You have a wide selection of books, DVD, books on CD to choose from.

— Alisa

My daughter Tesla & I just adore The Book Lady. They are always so very kind, and welcoming. Today we had an excessive amount of books to trade, and they were so sweet and even brought out a cart to help us cart them in! They have so many wonderful categories, something for everyone for sure. Love, Love, Love this place!

— Angel Robinson

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